How will I get my tickets
As we specialize in last minute ticketing, tickets that are digital will be delivered within 48h of the purchase. For tickets that are not digital, we will be delivering them to you in-person at the event. A customer service member from Cheekytix will contact you 48h ahead of the event to coordinate.
When will my tickets be delivered?
As we are working on last minute ticketing, the goal is to deliver your tickets up to the day of the event. If we’re unable to meet this timeline, the Cheekytix Guest Services Team will notify you in advance.
how do I know whether the tickets I want are still available?
If a certain ticket category is available, you will be able to choose your desired quantity and add it to your cart. Greyed out options are shown, meaning that the tickets are no longer available. You will not be able to proceed to checkout.
Can I request special seating?
It is not possible to select specific seats online. However, you can reach out to info@cheekytix.com to learn more about potential special offers.
Can I cancel my ticket order?
After you have confirmed your order online, cancellations are not accepted. Please contact info@cheekytix.com for cancellation policies. Should you be unable to attend the event or in the case of the event cancellation, please check our Terms & Conditions in your purchase agreement.
Can I modify my order?
Orders are not generally changeable. However, if you have a request, please contact us via the 'contact us' form, ensuring you fill out all the fields.
Is there a limit to the number of tickets I can purchase?
Yes, for online purchases, the maximum is 10 tickets per transaction for security purposes. For transactions of more than 10, please contact us directly.
Is there a contact for group sales?
Yes, you can contact info@cheekytix.com
Where can I get information on ancillary services such as additional hotel night stays, parties, tours & transportation?
Please contact us directly. We also provide a phone number with every purchase so that we can help coordinate.